Effective Date: November 19, 2024

Hey, Pickleball Enthusiasts! At Friendly Pickle (“we,” “us,” or “our”), we believe in keeping things fun and friendly – especially when it comes to your privacy. We want you to know how we collect, use, and protect your information while you enjoy everything our club has to offer. So grab your paddle, and let’s dive into the details!

1. What Information We Collect

When you join our Pickleball family, we might ask for a few details to make your experience better. Here’s what we may collect:

• Your Name: So we know who to cheer for!
• Email Address: To keep you in the loop about upcoming events, news, and maybe the occasional pickleball pun!
• Phone Number: For quick updates or event reminders.
• Your picture: To help our staff know it’s you checking in and for members, if you allow, to ‘see’ you in our club management system.
• Mailing Address: If you’re up for some good old-fashioned snail mail.
• Payment Information: Only when you’re signing up for memberships or events or buying something at/through the club (we promise to do our best to keep it safe!).
• Anything Else You Share: Your thoughts, feedback, or anything else you want to tell us!
  
  

2. How We Use Your Information

We’re not just collecting your info for fun (though we do love good data!). Here’s how we use it:

• To get you signed up for memberships and events—let’s get playing!
• To send you updates, newsletters, and maybe a few motivational quotes and playing tips to keep you swinging strong.
• To make our website even better based on what you tell us.
• To answer your questions and help you out when you need it.
  
  

3. Sharing is Caring (But Not Too Much!)

We’re all about community here, but we don’t share your information with just anyone. Here’s when we might share:

• With trusted partners who help us run the club smoothly (think payment processors and email and social media services) – they’re sworn to keep your info safe, just like we do!
• If we ever need to comply with the law or protect our rights (no pickleball battles here, just legal ones).
  
  

4. Keeping Your Information Safe

We take your privacy seriously, use a bunch of security measures, and follow the laws to keep your info safe and sound. While we can’t promise a 100% foolproof system (because, let’s be real, nothing is perfect), we do our very best to keep your data secure.

5. Your Rights Matter

You have rights when it comes to your personal information, and we’re here to support you! You can:

• Access the details we have about you.
• Correct any mix-ups (no one likes a game of telephone!).
• Request to delete your info if you choose to leave our club (but we’ll miss you!).
• Change your mind about how we use your info whenever you want.

Just reach out to us, and we’ll be happy to help!

6. Links to Other Places

Our website might have links to other sites, and while we think they’re great, we can’t control what they do with your info. We recommend checking out their privacy policies to see how they handle things.

7. Updates to This Policy

Like our game, our Privacy Policy might change from time to time – always improving! We’ll keep you posted by updating this page with a new date, so you’re always in the know.

8. Let’s Connect!

If you have any questions, concerns, or just want to chat about Pickleball, don’t hesitate to reach out! You can contact us at:

Friendly Pickle
5675 West D Avenue, Kalamazoo, MI, 49009
info@friendlypickle.com
269-207-1878

Thanks for being a part of our Pickleball community! We’re excited to have you on board and can’t wait to see you on the courts!